Dr Philipp Johannes Nolte, Head of Change Management at ROLAND Rechtsschutz-Versicherungs-AG, explained how he and his team make digital transformation for one of the leading legal protection insurers in Germany possible.
Our working environment, how we connect to colleagues and clients, the way we collaborate and sell legal protection insurance as well as how we handle claims have changed substantially over the past decade. Due to the Corona pandemic, this transformation has even been accelerating. The webinar addressed New Work with its most important infrastructural issues. Philipp showed how it is possible to find the right balance between technique and the human factor, participants learnt about New Work concepts and how to integrate them into their own working environment.
